Sample Returns Management Solution
Since 1991 GENCO Pharmaceutical Services has provided leading pharmaceutical manufacturers with returns and recall solutions, including PDMA-compliant sample return solutions.
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PDMA-compliant sample return solutions |
Five of the 10 largest global manufacturers are among our roster of 70+ manufacturers that rely on GENCO Pharmaceutical Services for returns, recall, and market action solutions.
Manufacturer-Specific Sample Returns Solutions
GENCO Pharmaceutical Services implements manufacturer-specific solutions that leverage our experience to ensure consistent high-quality results. Our solutions ensure the reverse chain of custody, reduce manufacturer costs, and provide:
- Detailed inventory visibility at the product and sales rep level.
- Comprehensive customer support, including online and telephonic integrated systems.
- Security and compliance with state-of-the-art, DEA-approved facilities; auditable processes; and real-time visibility to all steps in the process.
- Industry-leading product processing cycle times.
Compliance in Sample Returns
From inbound request to product destruction, GENCO Pharmaceutical Services ensures that every step of the sample returns process complies with corporate and regulatory requirements. Our proven results give manufacturers the confidence that their specific solution provides:
- Auditable compliance.
- Defined standards and security requirements.
- Consistent performance.
