Pharmaceutical Returns Retailer and Wholesaler Solutions
Pharmaceutical returns management has never been more challenging than in today's marketplace. As a result, selecting the correct business partner to manage pharmaceutical returns is critical.
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Tools and Services Designed to Protect Your Assets |
Changes in distribution agreements, product ownership, heightened regulatory requirements, product value, and the need for data transparency and operational requirements are just a few the challenges pharmaceutical retailers face. GENCO ATC strives to provide services that make those challenges easier to overcome.
Value
GENCO Pharmaceutical Services has the experience and commitment to define the optimal strategic and tactical solutions to address all trading partners' needs.
Successful Returns Management
Our programs require accurate and prompt product processing with timely and complete transparency to the returns data. We meet or exceed our contractually obligated processing and data cycle times to reduce customers' days sales outstanding.
GENCO Pharmaceutical Services also helps customers manage their returns by interpreting return policies correctly, managing product divestitures and accurately reconciling credits to the expected return value.
Easy-to-use Reverse Pharmaceutical Tools
A pharmacist's time is best spent consulting with patients and filling prescriptions. Mindful of this, GENCO Pharmaceutical Services provides tools and processes through our online portal which provides the ability to inventory returns, request dea 222 forms, and print prepaid shipping labels. With the available tools this greatly simplifies the returns process.
Visibility
GENCO Pharmaceutical Services developed the industry's first and most-advanced Web-based reporting system. This system provides real-time, comprehensive returns information, benchmarking data and analytic tools to help customers manage their returns more efficiently.
Customer Satisfaction and Cost Savings
Our streamlined returns processing enhances customer satisfaction by reducing customers' internal costs and eliminating unnecessary returns functions. We believe good customer service is not just solving problems quickly; good customer service is preventing problems from ever occurring.
Seamless Transition
GENCO Pharmaceutical Services has unmatched expertise in orchestrating smooth transitions. Numerous customers have shifted from other reverse distributors (or internal operations) to GENCO Pharmaceutical Services, and benefited greatly from the move.
